Orders are typically processed within 24–48 hours.

If you need your order by a specific date or would like to arrange express shipping, please email info@romerstudio.com before placing your order (or as soon as possible afterwards) and we'll do our very best to accommodate your request.

For UK orders, we ship via Royal Mail Tracked 48, which typically arrives within 2 working days from dispatch.

For international orders, we ship via UPS Standard. Delivery usually takes less than one week, although some destinations (such as Australia) may take longer.

Once your order has been dispatched, you'll receive a tracking number so you can follow its journey.

Yes, you can make changes to your order as long as it has not yet been shipped. Please reach out to us as soon as possible via our Contact Page.

We ship worldwide! Shipping rates are calculated at checkout based on your location.

We do our best to keep any import duties and taxes on international orders as low as possible, and in the vast majority of cases our customers do not incur any additional charges. However, customs regulations vary by country and, on rare occasions, local customs authorities or couriers may apply import duties, taxes, or handling fees. If this happens, these charges are the responsibility of the customer and are typically around £10–£15, although this varies depending on the destination.

You can return your items within 14 days of receipt, provided they are unworn and returned in the same condition they were received. Sale items may be returned for store credit only, while final sale items cannot be returned. Shipping costs for returns must be covered by the customer, and we are not liable for lost returns. For more details, visit our Refund & Returns Policy (scroll to the bottom of this screen).

You can reach us through our Contact page. We’ll get back to you as soon as possible!